At Coffee Wagera we don’t expect every customer to know about different coffees, or even their correct pronunciation.
This poster on the walls of every outlet provides basic info and our managers are happy to explain further. This is also reproduced on the cover of our menus.
Many customers don’t know that espresso is a 30ml shot of coffee without milk. Some don’t know the difference between latte and cappuccino. Some pronounce it mocha, instead of mokka; and late instead of latte. We love all those customers and the opportunity to add to their coffee knowledge.
Mush is the Founder of Coffee Wagara. He has been a sales, marketing, and training expert for over 35 years; he has worked with corporates, leaders, and entrepreneurs in 20 countries. Mush is also the author of Dhinchak Life, a book about living a fantastic life!