Frequently Asked Questions

We love responding to the many questions we get through our social media, emails and phones. However, the most common queries and responses are… 

1. LOCATIONS, TIMINGS, MENU, PRICES

All the information is provided on the website and FB pages. Here are some shortcuts:

Addresses and contact numbers of all outlets

Google map for Badar 

Google map for Maskan

Google map for 5star

Google map for Bahadurabad

Google map for Clifton

Google map for Autobahn

Google map for Midway

Menu and prices for all outlets

Timings: Outlets; 

Dine-in, Dine-out, takeaway and delivery: 8:30am till 12 midnight 

CW-Maskan and CW-5star: 4pm till 12 midnight

CWW; 9pm till 4am

2. BRUNCH WAGERA

This is a regular community event to support female home chefs. We provide you free space to bring/sell your homemade snacks during this 4-hour event. 5-8 chefs are selected, depending on the location. Dates are announced on our FB pages at the beginning of each month, with all the details and deadline to apply. Please apply only through the event page with a post that includes your full (real) name, brand name, link to your FB page, link to your Insta page, name and description of the item(s) you want to bring, only two photos of the items (original, square, high-res, without any logo/text on them). You must read the details and visit CW to see the space before you apply. You may want to check out photos/videos of previous events here.

3. REGISTRATION FOR OTHER EVENTS

Most events are promoted through an event page, shared on our FB pages, with full information on how to register. Some events like Open Mic do not require prior registration. You may watch photos/videos of most previous events on our YouTube channel.

4. JOB APPLICATIONS

Full information about positions, pay scale and jobs available are available on the Jobs Page of this site. Applications are only accepted through our FB page. For our free training programs and internships, check #5. 

5. TRAINING/INTERNSHIP

We often run a 2-week Barista Training as a community support program, to give you some skills and experience. We also take interns for marketing or admin work for short-term or long-term projects. You can apply for either one through our FB page. For paid job, check #4. 

6. ORGANIZING AN EVENT

a) Multi-purpose Hall at CW-Bahadurabad (PECHS)

  • Fully carpeted. Air-conditioned. With some sofas, floor cushions and bean bags. No tables, chairs or equipment. Capacity of up to 50 people. 
  • Perfect for yoga, aerobics, photo shoot, casual sit-down meetings, group study, majlis…
  • Free drinking water. Free WIFI.
  • No room rental. Just a minimum spending of Rs.1000 (incl. GST) per person on beverages and/or snacks. For a minimum of ten people (spending of Rs.10000) and a maximum of 3 hours. 
  • To check availability, message CW-Bahadurabad page. For booking, visit the outlet, check the venue and pay a 100% non-refundable deposit. 

b) Events Room at CW-Bahadurabad (PECHS)

  • Equipped with projector, laptop, sound system. With tables and chairs for flexible seating arrangements. Capacity of up to 30 people, classroom-seating, without tables. 
  • Perfect for training, workshop, meeting, party, movies, board games…
  • Free drinking water. Free WIFI.
  • No room rental. Just a minimum spending of Rs.1000 (incl. GST) per person on beverages and/or snacks. For a minimum of ten people (spending of Rs.10000) and a maximum of 3 hours. 
  • To check availability, message CW-Bahadurabad page. For booking, visit the outlet, check the venue and pay a 100% non-refundable deposit. 

c) Events Room at CW-Clifton:

  • Equipped with projector, laptop, sound system. With tables and chairs for flexible seating arrangements. Capacity of up to 40 people, classroom-seating, without tables. 
  • Perfect for training, workshop, meeting, party, movies, board games…
  • Free drinking water. Free WIFI.
  • No room rental. Just a minimum spending of Rs.1000 (incl. GST) per person on beverages and/or snacks. For a minimum of ten people (spending of Rs.10000) and a maximum of 3 hours. 
  • To check availability, message CW-Clifton page. For booking, visit the outlet, check the venue and pay a 100% non-refundable deposit. 

d) Semi-private events at CW-BadarCW-Maskan or CW-5star:

  • All outlets are quipped with projector, laptop, sound system. With tables and chairs for flexible seating arrangements. Capacity of 10-15 people, around 2-3 tables.
  • Perfect for training, workshop, meeting… if you don’t mind other customers in the same area. 
  • Free drinking water. Free WIFI.
  • No rental. Just a minimum spending of Rs.600 (incl. GST) per person on beverages and/or snacks. For a minimum of ten people (spending of Rs.6000) and a maximum of 3 hours. 
  • To check availability, message the respective page. For booking, visit the outlet, check the venue and pay a 100% non-refundable deposit. 

e) Events Room at CW-Autobahn (Hyderabad):

  • Equipped with projector, laptop, sound system. With tables and chairs for flexible seating arrangements. Capacity of up to 20 people. 
  • Perfect for training, workshop, meeting, party, movies, board games…
  • Free drinking water. Free WIFI.
  • No room rental. Just a minimum spending of Rs.1000 (incl. GST) per person on beverages and/or snacks. For a minimum of ten people (spending of Rs.10000) and a maximum of 3 hours. 
  • To check availability, message CW-Autobahn page. For booking, visit the outlet, check the venue and pay a 100% non-refundable deposit.

7. MAKING RESERVATIONS / B’DAY PARTIES

We don’t make reservations; you may call to check availability, or just walk in. If you are a party of ten with a minimum spending of Rs.600 then check #6. 

For Birthday Parties, we don’t provide decorations or cakes – but we do provide party hats, play b’day song, and the b’day boy/girl gets a free coffee of choice when buying any savory. The minimum spending is Rs.280 (incl. GST) per person, as explained in #8.

8. MINIMUM SPENDING

We provide free drinking water, high-speed WIFI connections, workstation with power/USB sockets, board games, clean toilet… to all our customers. And we expect a minimum spending of Rs.280 per person (price of a latte/cappuccino incl. GST). Once you fulfil the minimum spending, there’s no time limit to sit and enjoy the facilities – nobody will ask you to order more. The only exception is when a customer wants to have a quick snack/beverage for less than Rs.248 and leave within 20 minutes of being served – without accessing the workstation, WIFI or board games. 

9. PROVIDING SERVICES – social media, PR, bloggers etc.

It’s best to ask if we are looking for any services before sending any proposals or requesting for a meeting. We do no sponsor events or provide free snacks or beverages. We do not offer complimentary food to bloggers, influencers or celebrities – they are most welcome to try us and talk about us if they have a great experience!

10. FRANCHISING OPPORTUNITIES

  • We already have six locations: CW-Badar (DHA), CW-Maskan (Gulshan), CW-5star (North Nazimabad), CW-Bahadurabad (PECHS), CW-Clifton, CWW01 (Chaar Minaar) and CW-Autobahn (Hyderabad).
  • We have already signed up a franchisee for Bahria Town, launch planned around June 2021.
  • Franchising locations still available in Karachi are: I.I. Chundrigar Rd, Gulistan-e-Jauhar, Malir Cantt, Gulshan e Maymar, Gulshan e Hadeed, Saddar and Sharah-e-Faisal.
  • Franchising outside Karachi is now open!

11. MEETING MUSH PANJWANI

Mush is usually available at one of the outlets, ready to chat with any customers. To make a specific appointment, please contact through our FB page. You can also learn more about Mush at www.MushPanjwani.com

12. SUPPLYING YOUR SNACKS

We support women empowerment/entrepreneurship, so we buy most of our snacks from female home chefs. When we are looking for a new supplier, we ask on our page and food groups; and that’s the time to apply through our Facebook page. Please do not send samples unless requested. We also do a brunch event to support female home chefs; please check #2.

13. OUR COFFEE BEANS

We use locally/freshly roasted beans, consumed within two weeks of roasting. These are Colombian and 100% Arabica. We also sell beans, which you can pick up if available or order for pickup within 2-3 days. 

14. OUTSIDE FOOD

Outside food or beverages are not allowed any more.

15. NAMAZ

We can provide a prayer mat, show you the direction of Qibla and turn off the music, if you are comfortable saying your prayers in the cafe, any time. 

16. NO SMOKING

All CW outlets are non-smoking. Vaping is not allowed either. Please ask for an ashtray when stepping outside to smoke; and kindly empty it in our bin before returning. 

17. RIGHTS OF ADMISSION

Rights of admission are reserved. Weapons are not allowed. 

18. CW App

  • Available on Android and iOS? Yes
  • How to get 50 free beans? After downloading the app, go to your profile, enter correct mobile number starting with +92, then save. You will get a verification code on SMS; enter the code, and you will see the beans.
  • Not 250 free beans? No, that offer expired on 3rd Feb midnight.
  • Not getting SMS? That’s a network issue; you should try again.
  • Can the beans be redeemed for anything? Yes, anything from the menu. No earning or redemption for CW-Plus items.
  • When do the beans expire? End of 2021
  • How to add beans? By scanning the QR code on your receipt.
  • How to redeem beans? Go to ‘redeem’, enter the number of beans, show the code to the order-taker at CW, press ‘done’ after the redemption is complete. This cannot be undone.
  • How many beans do I earn? 1 bean for every 10Rs spent, excluding GST. So if you pay Rs.248 for a Cappuccino, you will earn 24 beans.
  • Why not 25 beans? Because you need to spend 250 to earn 25 beans. Spend 199, you will get 19 beans
  • Can I redeem beans for a beverage and use BOGO/Vouch at the same time? No, can’t do redemption with other offers.
  • What about the old loyalty cards with stamps? They can be used till end of April 2021. If you prefer getting a stamp, we will remove the QR code from your receipt.
  • GST not payable using beans? Yes GST is to be paid in cash.

You may also read about:

Finally, the best way to contact us is through our FB pages. Direct messages regarding any of the above to Mush or other associates of CW will not be entertained. Hope you understand. 

Thank you! 

Updated: 1st February 2021